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Healthy Skepticism Library item: 7353

Warning: This library includes all items relevant to health product marketing that we are aware of regardless of quality. Often we do not agree with all or part of the contents.

 

Publication type: Journal Article

Santhouse A, Albano D.
Evaluation of Wyeth medical communications written responses and the impact on prescribing
Drug Information Journal 2003; 37:(4):445-450


Abstract:

Objective: Wyeth’s Global Medical Communications Department provides written standard responses to unsolicited requests for medical information related to Wyeth Products. A survey was conducted to evaluate the satisfaction of healthcare professionals with the written information provided and to assess the impact of satisfaction with the information on prescribing behavior Methods: A business Rep. card containing seven qualitative questions with all standard response letters was mailed from September 1, 2000 to November 30, 2000. Spearman’s rank correlation coefficient was used to assess the relationship between physician satisfaction and prescribing behavior based on data collected through October 31, 2000. Results: Ninety-four percent of responders were satisfied with Wyeth standard response letters. The relationship between physician satisfaction and increased prescribing was positively correlated (p= 0.314, p < 0.01). Conclusion: Wyeth customers overall were satisfied with standard response letters provided by Wyeths Global Medical Communications Department and the information provided had a positive impact on prescribing of Wyeth products.

 

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Far too large a section of the treatment of disease is to-day controlled by the big manufacturing pharmacists, who have enslaved us in a plausible pseudo-science...
The blind faith which some men have in medicines illustrates too often the greatest of all human capacities - the capacity for self deception...
Some one will say, Is this all your science has to tell us? Is this the outcome of decades of good clinical work, of patient study of the disease, of anxious trial in such good faith of so many drugs? Give us back the childlike trust of the fathers in antimony and in the lancet rather than this cold nihilism. Not at all! Let us accept the truth, however unpleasant it may be, and with the death rate staring us in the face, let us not be deceived with vain fancies...
we need a stern, iconoclastic spirit which leads, not to nihilism, but to an active skepticism - not the passive skepticism, born of despair, but the active skepticism born of a knowledge that recognizes its limitations and knows full well that only in this attitude of mind can true progress be made.
- William Osler 1909