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Healthy Skepticism Library item: 3559

Warning: This library includes all items relevant to health product marketing that we are aware of regardless of quality. Often we do not agree with all or part of the contents.

 

Publication type: Journal Article

Lefkowitz D.
Rap sheet on reps: the doctor will see you now
Pharmaceutical Executive 1988; 8:(6):


Abstract:

According to a recent survey of 680 respondent physicians, two-thirds meet with most or all sales representatives and only 9% rarely or never meet with them. To be viewed favourably by doctors sales representatives must appear as bearers of important medical information. Only 5% of doctors considered reps’ information on products to be important if it lacked documentation. Doctors prefer scientifically knowledgeable and personable sales reps. Survey results showed that those physicians who rarely or never see reps view the process as an attempt to sell rather than an attempt to inform. Most doctors (63%) responded negatively to the idea of being asked for a firm commitment to prescribe a medication subsequent to a sales presentation.

Keywords:
*analytic survey/United States/doctors/sales representatives/attitude toward promotion/value of promotion/ATTITUDES REGARDING PROMOTION: HEALTH PROFESSIONALS/EVALUATION OF PROMOTION: DETAILING

 

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Cases of wilful misrepresentation are a rarity in medical advertising. For every advertisement in which nonexistent doctors are called on to testify or deliberately irrelevant references are bunched up in [fine print], you will find a hundred or more whose greatest offenses are unquestioning enthusiasm and the skill to communicate it.

The best defence the physician can muster against this kind of advertising is a healthy skepticism and a willingness, not always apparent in the past, to do his homework. He must cultivate a flair for spotting the logical loophole, the invalid clinical trial, the unreliable or meaningless testimonial, the unneeded improvement and the unlikely claim. Above all, he must develop greater resistance to the lure of the fashionable and the new.
- Pierre R. Garai (advertising executive) 1963