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Healthy Skepticism Library item: 18355

Warning: This library includes all items relevant to health product marketing that we are aware of regardless of quality. Often we do not agree with all or part of the contents.

 

Publication type: Journal Article

Trombetta B
Category captain management: an idea whose time has come in the pharmaceutical industry?
International Journal of Pharmaceutical and Healthcare Marketing 2007; 4:(2):157 - 174
http://www.emeraldinsight.com/journals.htm?articleid=1865336


Abstract:

Purpose – The purpose of the paper is to explore the degree to which the drug industry is changing from a product orientation to a more strategic category captain management (CCM) approach.

Design/methodology/approach – The paper is based on secondary research sources.

Findings – The paper shows that the drug industry is starting to move toward a more strategic approach to partner with downstream customers as opposed to a sales-oriented approach.

Practical implications – The paper suggests that there is another fundamental way to compete for the drug industry, more as partners than just suppliers.

Social implications – There are significant social implications. The drug industry has been battered for serious faults regarding regulatory issues. The industry has come under scrutiny for questionable marketing conduct. By providing more than just physical product and hard sell tactics, CCM can serve as an alternative model for the drug industry to compete.

Originality/value – The paper is unique in that timing is ripe for this kind of analysis. To the best of the author’s knowledge, there is no research to date on the issue of substantial ways that the pharmaceutical industry can change its business model.

 

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As an advertising man, I can assure you that advertising which does not work does not continue to run. If experience did not show beyond doubt that the great majority of doctors are splendidly responsive to current [prescription drug] advertising, new techniques would be devised in short order. And if, indeed, candor, accuracy, scientific completeness, and a permanent ban on cartoons came to be essential for the successful promotion of [prescription] drugs, advertising would have no choice but to comply.
- Pierre R. Garai (advertising executive) 1963