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Healthy Skepticism Library item: 16038

Warning: This library includes all items relevant to health product marketing that we are aware of regardless of quality. Often we do not agree with all or part of the contents.

 

Publication type: Journal Article

Kelly D, D'Aust Garcia M.
Resisting persuasion: Building defences against competitors' persuasive attacks in the context of war-gaming methodology
Journal of Medical Marketing 2009 May 8; 9:(2):83–88
http://www.palgrave-journals.com/jmm/journal/v9/n2/abs/jmm20091a.html


Abstract:

In persuasion theory and research, the issue of how to resist persuasion has also been evaluated. The classic research on this topic is inoculation, which describes the process of introducing the opposition’s persuasive arguments and providing counter-arguments to these attacks, thus further strengthening defences so that there is resistance to subsequent persuasion attempts by the opposition. Qualitative war-gaming methodology is used in a number of situations to develop persuasive messages and resistance against persuasion attempts by the opposition. Applications of findings from persuasion resistance research to the war-gaming methodology are explored.

Keywords:
war-gaming, persuasion, health care marketing, market research, pharmaceutical marketing, qualitative research

 

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Cases of wilful misrepresentation are a rarity in medical advertising. For every advertisement in which nonexistent doctors are called on to testify or deliberately irrelevant references are bunched up in [fine print], you will find a hundred or more whose greatest offenses are unquestioning enthusiasm and the skill to communicate it.

The best defence the physician can muster against this kind of advertising is a healthy skepticism and a willingness, not always apparent in the past, to do his homework. He must cultivate a flair for spotting the logical loophole, the invalid clinical trial, the unreliable or meaningless testimonial, the unneeded improvement and the unlikely claim. Above all, he must develop greater resistance to the lure of the fashionable and the new.
- Pierre R. Garai (advertising executive) 1963