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Healthy Skepticism Library item: 7156

Warning: This library includes all items relevant to health product marketing that we are aware of regardless of quality. Often we do not agree with all or part of the contents.

 

Publication type: news

Cohen F.
GlaxoSmithKline Likely To Cut Salesforce Next
Yahoo Finance 2006 Nov 30
http://biz.yahoo.com/seekingalpha/061130/21528_id.html?.v=1


Abstract:

Fredric Cohen (Pharma’s Cutting Edge) submits:Pfizer (NYSE: PFE – News) is slashing its salesforce by 20%, a move that will come as no surprise to anyone familiar with the industry.

This inevitable decision reflects the changing pricing and customer-access dynamics of the industry. For the past year or so, company after company has admitted that its ROI on multiplexed sales calls (multiple calls to the same practice) has eroded, and company after company has quietly reacted to this erosion with measured, targeted reductions in the number of calls per physician.

Everyone was waiting for one company, Pfizer in particular, to come out publicly and admit that it wasn’t changing its sales practices fast enough to protect profit growth. No company wanted to be first to blink, as a unilateral move was viewed as risky. Now that Pfizer has blinked, does this mean others will follow?

While I suspect that some execs will seriously consider using Pfizer’s move to try to gain a competitive sales edge, most majors are likely instead to use the move as an opportunity to do the same. GlaxoSmithKline (NYSE: GSK – News), which has made numerous overtures in this regard (search my blog to read some), is likely to be up next, followed by many others.

Pharma… new world. New world… pharma. I hope you two enjoy a productive relationship.

 

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As an advertising man, I can assure you that advertising which does not work does not continue to run. If experience did not show beyond doubt that the great majority of doctors are splendidly responsive to current [prescription drug] advertising, new techniques would be devised in short order. And if, indeed, candor, accuracy, scientific completeness, and a permanent ban on cartoons came to be essential for the successful promotion of [prescription] drugs, advertising would have no choice but to comply.
- Pierre R. Garai (advertising executive) 1963