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Healthy Skepticism Library item: 12228

Warning: This library includes all items relevant to health product marketing that we are aware of regardless of quality. Often we do not agree with all or part of the contents.

 

Publication type: news

Kaufman J.
Ransom-Note Ads About Children’s Health Are Canceled
The New York Times 2007 Dec 20
http://www.nytimes.com/2007/12/20/business/media/20child.html?_r=1&oref=slogin


Full text:

The Child Study Center at New York University said on Wednesday that it would halt an advertising campaign aimed at raising awareness of children’s mental and neurological disorders after the effort drew a strongly negative reaction.

The two-week-old campaign, created pro bono by the advertising agency BBDO, used the device of ransom notes to deliver ominous messages concerning disorders like autism, depression, bulimia and attention-deficit hyperactivity disorder.

The note about autism, for example, read: “We have your son. We will make sure he will no longer be able to care for himself or interact socially as long as he lives.”

Advocates for children with autism and for other special-needs children said the ads reinforced negative stereotypes.

“While many individuals spoke to us about the need to continue the campaign, inadvertently we offended others,” said Dr. Harold S. Koplewicz, the Child Study Center’s founder and director, who estimated that he had received 3,000 e-mail messages and phone calls. Thirty percent of those praised the initiative, he said, and 70 percent expressed anger and hurt.

“One woman was crying to me on the phone that she felt alone and ashamed about her child and thanking me because the campaign captured how she felt,”
he said. “But we also heard from some parents who are working day and night to help their children, and the way they read the ransom messages was that they weren’t doing enough.”

Ultimately, Dr. Koplewicz said, “I was concerned about the focus of the debate being on the ads rather than on the children.”

Kristina Chew, founder of the blog Autism Vox and the mother of a 10-year-old son with autism, praised the decision. “I’m very glad the campaign is over,” she said.

Dr. Koplewicz said he had “started conversations” with critics of the ransom-note ads. “They said they felt our intentions were good and they wanted to help, so we want to hear their voices as we start to plan the next ads with BBDO.” The goal is to introduce a new campaign in the next three months.

He said that the decision was made by the Child Study Center with no pressure from N.Y.U., and he maintained that, despite the negative publicity, no ground had been lost.

“It’s the first time that the issue of children’s mental health has gotten national attention without being precipitated by a shooting at a high school or college,” he said.

 

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What these howls of outrage and hurt amount to is that the medical profession is distressed to find its high opinion of itself not shared by writers of [prescription] drug advertising. It would be a great step forward if doctors stopped bemoaning this attack on their professional maturity and began recognizing how thoroughly justified it is.
- Pierre R. Garai (advertising executive) 1963