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Healthy Skepticism Library item: 12176

Warning: This library includes all items relevant to health product marketing that we are aware of regardless of quality. Often we do not agree with all or part of the contents.

 

Publication type: news

Russell J.
Mailing aims to reassure psychiatrists
The Indianapolis Star 2007 Dec 8
http://www.indystar.com/apps/pbcs.dll/article?AID=/20071208/BUSINESS/712080432/


Full text:

Eli Lilly hires firm to soothe legal concerns

With its best-selling antipsychotic drug the target of thousands of legal claims, Eli Lilly and Co. is trying to reassure psychiatrists they face little malpractice risk for prescribing such drugs.

The company has hired a medical education company, Professional Risk Management Services of Virginia, to help spread the message that psychiatrists can manage risk.

The company recently mailed a 14-page brochure to psychiatrists across the U.S. with the message that the best way to avoid malpractice claims is to provide good care and document it carefully.
“Nothing will stop a malpractice lawyer dead in his or her tracks quicker than a well-documented chart,” the brochure says.

The mailing also points out that psychiatrists have among the lowest number of malpractice claims of all medical specialists, and most claims against them are closed without payment.

The program includes a 21-minute online slide show. The program does not mention Zyprexa or other drugs by name.

Lilly acknowledged Friday that some psychiatrists are concerned about being dragged into lawsuits.
“Psychiatrists have an increasing level of anxiety about malpractice and medication prescribing, and a lot of this is heightened by all the plaintiffs’ lawyers running everywhere,” said Lilly spokeswoman Marni Lemons.

The drug maker has paid more than $1 billion to settle tens of thousands of patient claims that it hid or downplayed the side effects of Zyprexa. Many patients said the drug gave them diabetes symptoms, including weight gain and higher blood sugar levels. Lilly has steadfastly denied that, despite agreeing to several rounds of settlements.

Lemons declined to say how much Lilly spent to hire the medical education company.

Lilly faces lawsuits from several states, including Alaska, Mississippi, Louisiana and West Virginia, that seek to recoup Medicaid money spent caring for Zyprexa patients.

The antipsychotic is Lilly’s top-selling drug, generating $4.2 billion in sales last year. But sales growth has been slowing, and Lilly executives told analysts this week that the company’s dependence on Zyprexa will diminish gradually as other products grow faster.

Lilly and the National Council for Community Behavioral Healthcare announced in June the results of a survey of 400 psychiatrists. The survey showed that more than half had patients who stopped taking antipsychotic medication or reduced their dosages based on fears raised by law firm advertising.

Lemons said initial feedback from psychiatrists who have participated in the program has been “overwhelmingly positive.”

But not all psychiatrists are sold. Dr. Daniel Carlat, a Massachusetts psychiatrist, criticized the program on his blog this week as “one of the more devious drug marketing campaigns in recent memory.”

“No psychiatrist who sees this is foolish or naive enough not to realize that the reason Lilly is doing this is because they’re having serious trouble with Zyprexa,” he said in an interview. “It’s obvious Lilly is just trying to do some damage control.”

Call Star reporter John Russell at (317) 444-6283.

 

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Cases of wilful misrepresentation are a rarity in medical advertising. For every advertisement in which nonexistent doctors are called on to testify or deliberately irrelevant references are bunched up in [fine print], you will find a hundred or more whose greatest offenses are unquestioning enthusiasm and the skill to communicate it.

The best defence the physician can muster against this kind of advertising is a healthy skepticism and a willingness, not always apparent in the past, to do his homework. He must cultivate a flair for spotting the logical loophole, the invalid clinical trial, the unreliable or meaningless testimonial, the unneeded improvement and the unlikely claim. Above all, he must develop greater resistance to the lure of the fashionable and the new.
- Pierre R. Garai (advertising executive) 1963